Z
- Category
- Video calls · SaaS alternative
- Cost
- Freemium
- Country
- US
- Licensing
- Proprietary
# PROS AND CONS
+ what works
- +Reliable call quality and broad client support across desktop, mobile, and room hardware
- +Optional end-to-end encryption is available on all tiers, including free
- +Clear public policy that customer meeting content is not used to train AI models
- +Data residency controls let enterprise customers pin processing to a region
− watch out for
- −End-to-end encryption is off by default and breaks cloud recording, transcription, and dial-in
- −History of security failures, including a 2020 FTC settlement over false E2EE claims and meeting keys routed through Chinese servers
- −Closed source clients and server, so privacy claims rely on Zoom's audits rather than independent verification
- −US jurisdiction subjects stored content and metadata to US legal process
- −Free tier caps group meetings at 40 minutes
# PRIVACY NOTES
Meetings use AES-256 GCM transport encryption by default, with Zoom holding the keys. End-to-end encryption is available but opt-in per meeting and disables cloud recording, live transcription, phone dial-in, and several other features. Zoom Communications is headquartered in San Jose, California and is subject to US legal process. Zoom states that customer audio, video, chat, and screen-sharing content is not used to train its AI Companion or third-party models, a policy clarified after a 2023 terms-of-service controversy.
# REPLACES
google-meetmicrosoft-teamsfacetime
# TAGS
#video-conferencing · #e2ee-optional · #us · #proprietary
# DOES THIS WORK FOR YOU
# NOTES FROM PEOPLE WHO TRIED IT
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